These warranties shall not apply to any product which must be replaced because of normal wear and tear, negligence, abuse or accident or product use other than in accordance with written instructions and warnings.

ergoCentric will repair or replace any product or material covered by this warranty, found to be defective or inferior within the warranted period. This warranty includes the cost of labour. Claims must be made at the store at which the product was purchased. Products or materials for which a claim has been made must be returned to the store. This warranty is reserved for the original owner or user only.

For warranty service on our chairs and tables, please locate the serial number and complete the form at the link below. For all other products, contact the store directly.

Returns/exchanges: Full refund under the following conditions. Limit of one per purchase. Does not apply to dirty, stained or damaged products. Must be in original packaging.


ergoCentric Chairs

Return/Exchange: 1 year

Warranty:

Lifetime

Defects and functional failure of materials for users under 280 lbs. With the following exceptions:

10 years (8 hour workday)

  • Mechanisms, arms, foam, fabric

5 years

  • Plus Size/Bariatric Stacker seating up to a weight of 350 lbs (10 years for users under 280 lbs)
  • Task Intensive seating for multi-shift users under 280 lbs
  • Bariatric Task Chair up to a weight of 500 lbs (10 years for users under 280 lbs)
  • Vinyl
  • Leather

upCentric Adjustable Tables

Return/Exchange: 30 days

10 year warranty

High pressure laminate tabletops

10 year warranty

Frame structure and steel parts

5 year warranty

Motors, wires, and all electronic components


ergoCentric Accessories

Return/Exchange: 30 days
Warranty: 1 year


Contour Rollermouse

Return/Exchange: 30 days
Warranty: 2 years


Chameleon Keyboard Trays

Return/Exchange: 30 days
Warranty: 3 years


IOP Monitor Arms

Return/Exchange: 30 days
Warranty: 10 years


Anti-fatigue Mats

Return/Exchange: 30 days
Warranty: 7 years


human touch massage chairs & zero gravity recliners

Return/Exchange: Warranty only

Warranty: www.humantouchcanada.ca/consumer-warranties.html